Employee training and development is a critical part of business effectiveness. There are many ways to improve employee performance, but one of the most effective means is through soft skills training. Soft skills and behavioral are the capacities that an individual has to interact effectively with others and make decisions collaboratively. soft skills and behavioral can be improved through various methods, such as self-awareness, communication, problem-solving, empathy, and teamwork.

There are several approaches to soft skills and behavioral training in Bangladesh. One approach is through employee training and development programs. Employee training and development provide employees with the knowledge and skills they need to perform their jobs effectively. The program can cover topics such as: how to develop soft skills, how to communicate with customers, how to work with team members, and how to manage stress. Another way of improving soft skills and behavioral is through group activities.

Importance of Soft Skills and Behavioral

Soft skills and behavioral are essential in any business. They are skills that a person has that give them the ability to do things that other people cannot. Soft skills include being able to communicate, work well under pressure, have patience, and be detail-oriented. These soft skills are important in any business because they can help a business succeed. In Bangladesh, soft skills and behavioral are very important because employers want employees who can do their job well and be productive.

Employees need soft skills and behavioral to be successful in the workplace. Employees who have these soft skills and behavioral will be able to learn and grow with the company. This will make the employee more likely to stay with the company for longer periods of time and be more productive than employees who do not have these skills. soft skills and behavioral also help businesses keep their employees happy and incentivize them to work harder for their company.

Key Benefits Of Soft Skills and Behavioral

✅ Increased productivity

✅ Improved customer service

✅ Increased self-confidence

✅ Increased retention rates

✅ Improved job satisfaction

✅ Increased loyalty from customers

✅ Improved team dynamics

✅ Greater ability to adapt

Soft Skills and Behavioral Training We Offer

Self Excellence:

▶️ Enhancing Personal Effectiveness

▶️ Grooming and Business Etiquette

▶️ Communication Skills

▶️ Problem-solving and Decision making

▶️ Improving Work-Life Balance

▶️ Positive attitude & Motivation

▶️ Leadership

▶️ Time Management

▶️ Dealing and Influencing People

▶️ 21st Century Business Skills

Organizational Excellence:

▶️ Effective Selling Skills

▶️ Persuasive Selling skills

▶️ B2B& B2C Selling strategy.

▶️ Mass distribution- Channel Management (Telecom)-TSM

▶️ Direct Marketing-Sales Strategy.

▶️ Dealers- Management Development Programs.

▶️ Customer Delight

▶️ Customer Service Excellence

▶️ Handling Irate Customers

▶️ Customer Service- Crew Member training- Fast Food retail.

▶️ Interpersonal Relationship

▶️ Change Management

▶️ Strategic Management

▶️ Disaster management

▶️ Conflict Management

▶️ Time Management

▶️ Project Management

▶️ Leadership Development

▶️ Managing Organizational Conflicts

▶️ Problem-solving & Decision making

▶️ Emotional Intelligence-Personal effectiveness

▶️ Negotiation Skills

▶️ Employee Engagement-A sense of Ownership

▶️ Organizational Excellence

▶️ Competence Management

▶️ Supervisory Skill

▶️ Team Building and Management

▶️ Train the Trainer (TOT)

▶️ Performance Management

▶️ Finance for Non-Finance

Business Excellence:

▶️ Workshop on Lean Management

▶️ Lean Six Sigma Champions

▶️ Workshop on Kaizen Methodology

▶️ 6 Sigma Green Belt

▶️ 6 Sigma Black Belt

▶️ 6 Sigma Yellow Belt

▶️ Business Process Reengineering (BPR)

▶️ Workshop on Balanced Score Card

▶️ Awareness Training on Good Distribution Practices (GDP)